Significant Problems with Recent Jersey Order Dear Quanshou, I hope this message reaches you in good health. I'm reaching out to discuss some serious issues regarding the recent jersey order placed with your company. Firstly, the order arrived late, causing significant inconvenience and disruption to our event held on May 4 & 5, 2024. This delay severely impacted our preparations and overall experience. Moreover, upon receiving the jerseys, it was evident that several errors occurred. The sizes provided were incorrect for the children, despite clear specifications for three different sizes, leading to dissatisfaction and discomfort among the participants. Furthermore, one of the jerseys had a misspelled name, which reflects poorly on your company's quality control procedures. Such errors are unacceptable, particularly for a professional event. Your proposed solution of only refunding the cost of the incorrectly spelled name is inadequate. The cumulative effect of late delivery

I ordered over 100 custom Jerseys- both college team jerseys & NBA style jerseys. It was a complicated order with extremely detailed & specific instructions; varied customization throughout all jerseys. Sophia So of Quanzhou Kuzhida was an absolute pleasure to work with on this project. The quality of the jerseys are really great. There were a couple small blips which she helped to immediately remedy to my satisfaction. The price was super reasonable. In fact, I found this company to be much more reasonable than other companies that I compared throughout Alibaba & the internet. They did not disappoint. I was originally concerned bc it was my first time ordering from Alibaba for this major purchase with a fixed deadline. I would 100% order here again & recommend them to my friends & business associates. The experience was positive & truly surprised me. This company, by the way has something called "trade assurance", which i understand is something you want when buying on Alibaba.